Lovely shies small fitting an actual size 3 perfect for me.
Colour a little paler than expected but still nice.
I have them in different colours.
The only colour I can't get are yellow in these shoes they are out of stock in a size 3.
PLEASE get them back in. Be perfect for summer this colour.
An overall perfect experience!
Price, contact, quality, shipment, delivery, everything is perfect.
Hi there,
Thank you for taking the time to leave a review for the Euro Rock Water Resistant Basi Canteen. We are sorry to hear that you are not satisfied with the quality of our product. We take all customer feedback seriously and we will look into what may be wrong with this product imagery.
We apologize for any inconvenience this may have caused you and we want to make things right. Please know that we have a 365 days return policy, so if you would like to return the product for a full refund, please reach out to our customer service on store@heppo.com and we will be more than happy to assist you.
Thank you for bringing this to our attention!
Best,
Team Heppo
Everything went fine! The goods were in perfect conditions, came fast and the prices were good. Thanks!
Fijn dat de schoenen die we zochten en nergens meer te koop waren nog wel op voorraad waren bij Heppo en bovendien voor een lager bedrag dan in Nederland.
De bestelling uit het buitenland moest komen, duurde het wel even (1 week) voordat deze kwam maar alles verliep prima.
Everything went perfect. since the moment i order until i receive the package. super fast and reliable. Thanks
Very bad experience. Order HEP210327. Order not delivered, no money refunded, all emails went unanswered.
Dear valued customer,
We are sorry to hear about your negative experience and we apologize for any inconvenience caused and understand how frustrating it can be when an order is not delivered as expected.
We have looked into your order (HEP210327) and can confirm that a refund has been issued to you. We apologize for any delay in this process and any unanswered emails.
We value our customers and their satisfaction is our top priority. We hope this incident will not discourage you from trying out our store again in the future. We are constantly working to improve our services and would appreciate another chance to serve you better.
Thank you for bringing this to our attention and we hope to have the opportunity to make things right for you.
Best regards,
Team Heppo