CLIENTI FELICI
RECENSIONI
RECENSIONI
Snabb leverans, och lätt att beställa.
Var nödsakad att returnera en vara,men snabbt och enkelt att göra 👍👍
Ordered a pair of Clarks Desert Boots and received some knock off fake version a week later. The box is unmarked and the label on the heel is not from Clarks. Price was however the same as the real boots, so this was just a ripoff scheme. Won't be using Heppo again.
Hi there,
We apologize for any confusion or disappointment with your recent purchase of the Clarks Desert Boots. We want to assure you that we do not sell fake shoes. The box may be a non branded replacement if the original one was broken. We take the authenticity of our products very seriously and would be happy to assist you further. Please reach out to our customer service team on store@heppo.com. We value your feedback and hope to have the opportunity to make this right for you. Thank you for bringing this to our attention.
Best,
Team Heppo
Är oerhört besviken beställde 1par svarta herr ,fick 1par svarta dam ,som jag inte kan ha brukar alltid köpa herrskor Ecco ,har gett dom till min dotter och kommer hädanefter bara köpa i butik 🥲
Hi there,
We are sorry to hear about your experience with our product. We understand your disappointment and apologize for any inconvenience caused. Hope that the shoes will fit your daughter, otherwise we have a 365 days return policy, please reach out to our customer service team for assistance at store@heppo.com. We hope to have the opportunity to serve you better in the future. Have a great day!
Best,
Team Heppo
Sie passen unglaublich Perfekt - Sie passen wie Angegossen.
Ein absolut perfekt abgestimmtes Fußbett es ist nicht zu Weich und nicht zu Hart - Es ist so wie es sein muss ( Sollte )
Diese Schuhe sind ein Wohnzimmer für die Füße.
Knallat runt i dem ett tag nu. Lite ljusteringar med remarna och gå in fötterna,
Så käns det bra, i kropp och själ.
Lite som du förväntar dig om du brukar köpa sandaler av denna typ.
Bobux è un marchio che conosco e apprezzo sempre: le soft sole jack & jill sono state consegnate prima del previsto e il pacco era in ottime condizioni.
Per questo avrei dato 5 stelle.
Purtroppo il corriere (ups) non ha effettuato la consegna al domicilio come previsto, ma si è limitato a scaricare la merce a un punto di ritiro: eppure io ero a casa… nessuno ha suonato il campanello…
Heppo dovrebbe affidarsi ad altri corrieri
Hi Francesca,
Thank you for taking the time to leave a review for our product, Jack & Jill Pearl from Bobux. We're glad to hear that you love it and that the delivery was prompt and the package was in good condition. We appreciate your feedback about the delivery experience with UPS and apologize for any inconvenience caused. We will make sure to look into this matter and consider using other couriers in the future. Thank you for choosing Heppo when shopping for shoes and we hope you continue to enjoy our assortment.
Best,
Team Heppo
Jag var lite irriterade först eftersom min leveransstatus alltid uppdaterades så jag trodde inte skorna hade skickats, men så fanns skorna hipp som happ (hepp?) hos utlämningsstället iaf. Så jag vet inte om det är Heppo eller leverantören som missat att uppdatera, men mina skor anlände på utsatt tid så jag är nöjd!
Vraiment ravi de cet achat, les DC Shoes PURE HIGH-TOP WC BLACK/ARMOR/BLACK sont encore plus belles que sur les photos. Habitué de la gamme Pure, je n avais jamais vu avant ce modèle...parfait !
Scarpe originali, ottimo prezzo e velocissimi nella consegna.
Duidelijke site. Goede informatie over de levering. Netjes retourformulier meegeleverd. Blij met de schoenen.
I ordered a pair of sneakers for children as a birthday gift. The process of buying was easy and simple. They got delivered faster than I would have guessed was possible.
The shoebox looks a little battered but a very young child won't notice so that is good.
Thank you for for your service Heppo.
Quick service, and friendly staff.
I ordered some shoes and they were regretfully to small. Reordered in a couple off sizes larger and all went well as well as the return of wrong sized shoes. Great Service. Thank you.
I returned the Hunter boots I ordered 2 weeks ago. Still no update.
Hi Kirsten,
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience this may have caused you. We want to make things right and ensure that you are completely satisfied with your purchase. Please reach out to our customer service team at store@heppo.com. We will be more than happy to assist you and make sure you get an up-date of what happened in the return process.
Thank you for choosing Heppo and we hope to have the opportunity to serve you better in the future.
Best regards,
Team Heppo
Ordered a EU 43. The fit of the shoe is good. Unfortunately, there is a sewing error on the tongue of the left shoe. This pinches uncomfortably.
We are sending these shoes back and were offered a discount on the replacement order to make up for the shipping costs.
Hi there,
Thank you for your feedback on the Terracruise Dark Shadow shoes. We apologize for the sewing error on the tongue of the left shoe and understand how this can cause discomfort. We are glad to hear that the fit of the shoe is good and we have taken note of the issue. Great that you have been in contact with our customer service to solve the matter. Thank you for bringing this to our attention and we hope to provide you with a better experience in the future.
Best,
Team Heppo
